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Shore power offers ‘plug-in’ technology to allow cruise ships to connect to the National Grid. It reduces the amount of time that ships run their engines in port and helps to improve air quality. After arriving at Horizon Cruise Terminal (whether by car, taxi or other means) you will need to drop off your luggage – this is usually just your case(s) that you would usually check-in if you were flying. Hand luggage and suit carriers can be taken inside the terminal (or anything else, as long as you can carry it through the terminal, security and onboard the ship without help).
MSC Cruises Southampton FAQ
Access to the terminal is via Dock Gate 10.Both Southampton Railway Station & coach station are just over a mile from the terminal building. Whilst it is easily walkable, it’s very busy around the docks, so we would recommend catching a taxi. We have dedicated pages on all these London to Southampton cruise terminal transfers, which are exclusively tailored to Southampton cruise customers.
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It's located in the Eastern Docks which is close to the old town of Southampton. Entry into the docks is through Dock Gate 4 and the terminal is very close to the dock gate entrance. The short stay and long stay car park are both signposted and port staff are on hand to guide you to the correct car park or drop-off. The cruise terminal is fitted with shore power and has more than 2,000 roof-mounted solar panels, allowing it to generate more power than it uses daily, according to the port. Greener technologies enabled The cruise terminal is fitted with shore power and has more than 2,000 roof-mounted solar panels, allowing it to generate more power than it uses daily, according to the port. All cruise terminals provide ample seating for passengers in the embarkation/ticketing halls.
Port of Southampton Terminal Information: Cruise Line by Cruise Line
After passing through security, you will be directed to the first level, where you can check in. The number of workstations offered varies depending on the cruise line and the size of the ship. Just keep in mind that it can get pretty busy, so stick to the time your travel agent or cruise operator recommends. There are frequent connections to Southampton Airport Parkway as well as numerous local and national services. The distance between the station and the terminal is just under a mile. There are designated taxi stands on either side of the station, so we advise taking one.
Here, a customer relations agent will take your cruise ticket and passport from you briefly, only to check. They may also ask to see your insurance details and take a copy of your vaccination history too. If you're in a car, take the A33, West Quay Road, and drive in the direction of the Western Docks.
If you arrive into Southampton Central train station, there's also a public bus (U1C) to Dock Gate 4. For security reasons, all passengers must line up at the Dock Gate 4 bus stop and walk the remaining distance to their cruise terminal. The UK's greenest cruise terminal also provides a fantastic and timely example of the power of partnership in delivering world-leading sustainable infrastructure in the maritime sector.
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The latter airports, however, are both such a distance away that it's far cheaper to pre-book a taxi beforehand. For passengers travelling with Royal Caribbean, Celebrity, Norwegian Cruise Lines and MSC Cruises there's self-parking available right next to City Cruise Terminal (less than a minute walk away). Berth 102 is the newest cruise terminal in Southampton, and built as a joint venture between MSC Cruises and Norwegian Cruise Line Holdings. Which means that it also accommodates luxury cruise lines Regent Seven Seas Cruises and Oceania Cruises. Located in the Western Docks, it is adjacent to the City Terminal and together they are the only terminals within possible walking distance of Southampton centre.
We offer cruise customers a range of convenient, door to door transfers to Southampton cruise terminals from London and it's airports. Return transfers are available too, once your Southampton cruise has finished. Southampton port parking is either by the docks or located away from the cruise terminals served by taxi shuttles. Southampton has a good public transport network, with good links to London and other parts of the country.
Marine Information and Compliance
We have dedicated pages providing more information on Southampton hotels and using the bus and train stations. Southampton's fifth terminal has primarily been designed with green technology in mind. The first of its kind in the UK, the terminal has environmental qualities such as roof mounted solar power and shore power facilities. This drastically reduces pollution as it allows cruise ships to use plug in shore side power, as opposed to fuel guzzling generators. The terminal is also the largest in terms of capacity of docking cruise ships.
If you're looking for Titanic history then you are spoilt for choice -- our top recommendation is the SeaCity Museum (pictured above), which has an outstanding exhibition on the ill-fated liner, which left here in April 1912. It was in this establishment that crew members from the Titanic came for a glass or two before the ship set sail. Legend has it that some crew members drank so much that they ended up missing the ship's departure, which of course saved their lives. Taking a taxi from either Southampton's bus or train stations to your cruise terminal is your best option.
The Port Authority determine which ships dock at which terminal and this is how the other four terminals operate. The closest hotels to the Mayflower cruise terminal are the Novotel, Ibis and Holiday Inn hotels. The Ibis and Novotel is opposite dock gate 10 and the Holiday Inn by dock gate 8. The Leonardo, Moxy and Premier Inn West Quay are popular hotels just a short distance beyond the Holiday Inn. We have a comprehensive guide to all hotels in the city centre and close to the port on our Southampton hotels page. Together with the newest terminal, Horizon it is the closet terminal to Southampton's coach and railway stations; these are the only terminals within possible walking distance of these.
A member of the ship’s security team will ask for your card which they will scan and they will check your photo (just taken) matches you – you are then free to enter the ship. When your group is called you head to the doors at the rear of the waiting area which is signposted – your cruise card will be checked and you follow the signs to the ship. The walk can be quite lengthy as the gangway is a series of ramps to allow wheelchair/mobility access. However, there is no rush and you can enjoy views of your ship as you walk along them. You will then be handed your cruise card – this states which deck and cabin you are located on and also your dining time. Additionally, it will also be a different colour card based on the MSC Voyager Club status you have.
If you’re using a cruise line coach transfer you will be escorted directly to your waiting coach outside the terminal. If you have pre booked a taxi or charter bus the driver will normally be outside the customs/baggage hall with your name and a board. A £55 million cruise terminal at the Port of Southampton has opened its doors for the first time. A new £55million cruise terminal has opened its doors for the first time at the Port of Southampton. Go into the terminal's main lobby as soon as your luggage is safely with the porters (but keep any hand luggage with you!).
The Horizon Cruise Terminal – Dock Gate 10, Southern Road leads to Herbert Walker Avenue, where the car park and terminal are located. In this guide, we will cover how the cruise terminal works and the embarkation and disembarkation procedures for sailing with MSC Cruises from Southampton. There is a sizeable place for luggage drop-off and pickup right outside the terminal.
MSC Virtuosa arrives in Southampton ahead of UK sailings - Seatrade Cruise News
MSC Virtuosa arrives in Southampton ahead of UK sailings.
Posted: Thu, 13 May 2021 07:00:00 GMT [source]
City Cruise Terminal has 500 seats and Mayflower Terminal provides seating for 700 people. While you could theoretically rent a car at either Heathrow or Gatwick (several Southampton hotels offer 'cruise & stay' parking packages), it's far easier to pre-arrange a taxi. MSC Cruises’ MSC Virtuosa is the first ship to welcome passengers at the terminal, which is fitted with Shore Power. MSC Virtuosa, with Shore Power connectivity enabled onboard, will be able to ‘plug in’ once the Shore Power is commissioned later this year.
As standard practice on all cruises, the luggage that you do not wish to carry off will be collected from outside your cabin by around 1am on the last night of your voyage. You will be given labels to put on your luggage on the final day and you can visit Guest Relations if you need any more. As you approach the ship you’ll cross one final gangway onto the ship and you will need only your cruise card from here.
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